This Privacy Statement elucidates how Bulksled ("we," "us," or "our") collects, utilizes, and divulges your personal information in conjunction with operating the fair prices e-commerce platform.
What information do we collect?
Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Our collection and utilization of personal information are confined to what is necessary for legal compliance, business administration, and the provision of requested services.
We gather information when you register on our site, place an order, subscribe to our newsletter, or participate in a survey.
When prompted to enter information on our site during registration or order placement, you may be required to provide details such as your name, email address, mailing address, and phone number. Alternatively, you can visit our site anonymously.
What do we use your information for?
We use the information you provide to us for the specific purposes for which you provide the information, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:
-Personalization: To tailor your experience (your information aids us in responding more effectively to your individual needs).
-Website Enhancement: To enhance our website and refine your shopping experience (we continually strive to improve our website offerings based on the information and feedback received from you).
-Customer Service Improvement: To improve customer service (your information assists us in more effectively responding to your service requests and support needs).
-Transaction Processing: To process transactions, including executing payments and delivering the purchased products or services requested.
-Contests and Promotions: To administer contests, special promotions, surveys, activities, or other site features.
-Communication: To send periodic emails. The email address provided for order processing may be used to send you important information and updates related to your order. Additionally, you may receive occasional company news, updates, product/service information, etc.
Legal Basis for the Processing of Personal Information
If you are located in the European Economic Area (“EEA”), our processing of your personal information will be based on the following: To the extent that we obtain your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or for taking pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). Where the processing is necessary for us to comply with a legal obligation, we will process your personal information on basis of GDPR Article 6(1) lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f).
Note: If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time. This can be done, for instance, by sending an email to support@bulksled.com, and such withdrawal will not impact the lawfulness of any processing conducted based on your consent before the withdrawal.
Your Rights
We take reasonable measures to ensure the accuracy, completeness, and currency of your personal information. You have the following rights concerning the personal information we collect:
Access, Correction, and Deletion: You have the right to access, correct, or delete the personal information we hold.
Restriction or Objection: You can, at any time, restrict or object to the further processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured and standard format, and where technically feasible, to have it transmitted directly to a third party.
Complaint Lodging: If needed, you have the right to lodge a complaint with the relevant data protection authority regarding the processing of your personal information.
To safeguard the privacy and security of your personal information, we may request details to confirm your identity and the right to access such information. Additionally, we may seek information to locate and provide you with the personal information we possess. There are instances where applicable laws or regulatory requirements permit or necessitate us to decline providing or deleting some or all of the personal information in our possession.
You can exercise your rights by sending us an email. We commit to responding to your request within a reasonable timeframe, taking all reasonable steps to ensure the accuracy and currency of your personal data.
How do we protect your information?
You are responsible for your own username and password safety and security on fairprices. We recommend selecting a strong password and updating it regularly. Avoid using the same login credentials (email and password) across multiple websites.
Nevertheless, we employ various security measures, including the use of a secure server. Sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology, encrypted into our Payment gateway provider's database, and accessible only to authorized personnel with special access rights, obligated to maintain confidentiality. Following a transaction, your private information (credit cards, social security numbers, financials, etc.) is not stored on our servers.
To ensure online protection, our servers and website undergo daily security scans and external verification by McAfee Secure from Symantec.
Text Marketing and Notifications:
By subscribing to text notifications, you consent to receive recurring automated marketing text messages at the provided phone number. Consent is not mandatory for purchase. To unsubscribe, text STOP; for assistance, text HELP. Message and data rates may apply. Refer to the Terms of Use and Privacy Policy for details.
Do we use cookies?
Yes, we utilize cookies. Cookies are small files that a website or service provider transfers to your computer's hard drive through your web browser (if permitted in your settings). This allows the website or service provider's systems to recognize your browser and gather and remember specific information.
We use cookies to assist in remembering and processing the items in your shopping cart, understand and save your preferences for future visits, and compile aggregated data about site traffic and interactions. This helps us enhance site experiences and develop tools for you in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are however not permitted to use the information collected on our behalf except to help us directly conduct and improve our business. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users engage with our website. Google Analytics uses cookies in order to collect information on the usage of our website. This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
On some pages of our website, third parties that provide applications through our website may set their own cookies in order to provide services, track the success of their applications or customize applications for you. For instance, when you share content using social media sharing buttons such as those from Facebook or Twitter, the respective social network will log this activity. Due to the nature of cookies, we cannot access these cookies, nor can the third parties access the data stored in cookies used by us.
If you prefer, you can opt to receive a notification each time a cookie is being sent to your computer, or you can choose to disable all cookies through your browser settings. It's important to note that, similar to most websites, disabling cookies may result in some of our services not functioning properly. Nevertheless, you can still click here to contact us.
Do we disclose any information to outside parties?
We do not sell, trade, or transfer your personal information to external parties. Exceptions are made for trusted third parties who assist us in the operation of our website, the conduct of our business, payment execution, product or service delivery, information or update dissemination, or other services, provided these parties commit to maintaining the confidentiality of such information. We may also disclose your information when deemed necessary to comply with the law, enforce our site policies, or safeguard our rights, property, or safety, or that of others. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How long do we retain your information?
We will retain your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a more extended retention period is mandated or permitted by tax, accounting, or other applicable laws.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms and Conditions
Kindly refer to our Terms and Conditions section for comprehensive details regarding the usage, disclaimers, and limitations of liability governing the use of our website. Visit Terms and Conditions for more information.
Changes to Our Privacy Policy
In the event of any changes to our privacy policy, we will communicate those changes by posting them on this page and/or updating the modification date of the Privacy Policy below.
Contact Us
If you would like to exercise one of your rights as set out above, or if you have a question or a complaint about this policy, the way your personal information is processed, please click here to contact us.
· Processing Time
All orders require a processing time of 2-7 business days before shipment. Please note that processing time does not include weekends or holidays.

· Shipping Methods & Delivery time
Below is a list of shipping countries, shipping methods, and estimated delivery time. (Please note that the delivery time in peak season may be delayed).
Shipping Time: varies depending on the chosen logistics method.
Delivery Time: equals Processing Time plus Shipping Time (we will ship your order once all the products have arrived at the warehouse).

For information on other regions or shipping methods, please contact us.

· Shipping Rates
> "Cost-effective Shipping" is complimentary for all orders.
> Opt for expedited delivery by adding a service fee to switch to a faster shipping method. Service fee are calculated based on the weight and dimensions of the package, as well as the shipping destination. To see the Service fee for your order, simply enter your shipping address at checkout.

    · Order Tracking
    Once your order has been shipped, you will receive a confirmation email with tracking information. You can also track your order by logging into your account on our website or click “order tracking” for more detailed information.

    · Lost or Stolen Packages
    1. Non-Updated Tracking Information: If there is a significant delay in the logistics updates for your shipment, please feel free to contact us. We will do our best to assist you in locating your package or filing a claim with the shipping carrier.

    2. Package Delivered: If you have not received your package, please contact us within 7 days after the tracking info shows delivered. After this 7-day period, it becomes difficult to inquire about the package's status with the shipping carrier. Please kindly understand! Nevertheless, we will still try our best to assist you in resolving the issue.

    · Contact Us
    E-mail: support@bulksled.com, will be replied within 1 business days
    Phone: +1(213)207-8386 (Business Day)
    Company Address: 148 LORONG 1 TOA PAYOH, Singapore, 310148
    Shipping Address: 4 HaiChuangYuan Wenyixi Road, HangZhou, ZheJiang, China